Customer consent ledger

SMS OTP, WhatsApp, Telegram and email sends are checked against audited consent, opt-out and transactional rules before external delivery is allowed.

Ledger statusEntries: 6Channels: 4Allowed: 4Blocked: 2

WhatsApp opt-intrue

Opt-out blockstrue

Expired blockstrue

OTP limitedtrue

Telegram opstrue

Email transactionaltrue

Auditedtrue

LAN unaffectedtrue

Channel ledger

whatsapp3 entries

Allowed: 1Blocked: 2

otp_sms1 entries

Allowed: 1Blocked: 0

telegram1 entries

Allowed: 1Blocked: 0

email1 entries

Allowed: 1Blocked: 0

consent_wa_customer_order_status_001opted_in

whatsapp / customer / order_statusaudit_consent_001

Customer opted in during QR checkout for WhatsApp order status updates.

consent_wa_customer_opt_out_002opted_out

whatsapp / customer / order_statusaudit_consent_002

Customer STOP reply blocks external WhatsApp sends while POS, kitchen and printer LAN flow continues.

consent_owner_otp_sms_003transactional_allowed

otp_sms / owner / otp_verificationaudit_consent_003

Owner OTP is purpose-limited, expires quickly and never gates offline POS roles.

consent_telegram_owner_ops_004transactional_allowed

telegram / owner / ops_alertaudit_consent_004

Telegram ops alerts are owner operational messages and must not include secrets.

consent_staff_email_invite_005transactional_allowed

email / staff / staff_inviteaudit_consent_005

Staff invite email is transactional, audited and time-limited.

consent_wa_customer_expired_006expired

whatsapp / customer / order_statusaudit_consent_006

Expired WhatsApp consent blocks external send and asks for fresh opt-in.